45 days before travel; the cancellation charges will be 25% of the tour cost.
After 45 days, there will be no refund as per the policy.
Our Liabilities & Limitations: Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments / museums, taxes, fuel costs, or guide charges—by the Govt. of India, the same would be charged as extra.
Spring Joy Travels acts only in the capacity of agent for the hotels, airlines, transporters, railways, and contractors providing other services; all exchange orders, receipts, contracts, & tickets issued by us are issued subject to the terms and conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors, such as weather, road conditions, the physical ability of the participants, etc., may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participant’s safety, comfort, & general wellbeing.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines, Transport etc.
Hotels, Transport and Airlines retain the right to modify the rates without notice. In case of such changes, the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until and unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the programme or expenses incurred –directly or indirectly–due to natural hazards, flight cancellations, accidents, breakdown of machinery or equipment’s, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting—directly or indirectly—from any act of GOD, dangers, incident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or customs department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reason. Visitors are advised to seek such insurance arrangements in their home country/ Region or states. All baggage & personal property at all times are at the client’s risk.
Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, roadblocks, bad weather, etc.